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Parent Experience

Stay Connected. Stay Informed. Stay Involved.

Zophy ABA OS extends beyond the clinic — giving parents real-time visibility into their child’s progress, sessions, and care journey. Stay connected with your care team, access important updates, and actively participate in your child’s development — all from one secure, easy-to-use app.

EVERYTHING PARENTS NEED — IN ONE PLACE

From session updates to progress tracking and communication — everything parents need is unified in one seamless experience.

Online Scheduling

Parent book, reschedule, or cancel appointments 24/7 with real-time availability synced to your EHR.

Digital Payment 

Parent view statements and pay balances online with support for payment plans and auto-pay enrollment.

Secure Messaging

HIPAA-compliant two-way messaging between parent and care teams with smart routing and auto-responses.

Health Records Access

Parent securely view lab results, visit summaries, medications, and immunization records anytime.

Digital Intake Forms

Customizable pre-visit questionnaires that auto-populate into the parent chart, eliminating paperwork.

Smart Reminders

Automated appointment reminders, follow-up prompts, and preventive care alerts via SMS, email, or push

Engagement Tools

Keep patients connected and actively participating in their care journey.

Document Signing

Seamless, compliant eSignatures for all clinical and administrative documents—captured anytime, anywhere.

50% +

Reduction in paperwork and manual follow-ups

Care Plan Tracking

Patients track goals, medications, and milestones with visual progress dashboards that keep them engaged.

3x

Higher patient engagement

Reputation Management

Automated post-visit surveys and review prompts that boost your online presence and capture feedback.

4.8 

Average client rating lift

Broadcast Campaigns

Send targeted health campaigns, wellness tips, and seasonal reminders to segmented patient groups.

92%

Open rate on health alerts

Learner's Communication

Reach parents on the channel they prefer—automatically and at scale.

SMS / Text

Push
Notifications

Email
Campaigns

Mobile App

Secure Chat

Put Learner's at the Center

See how Zophy's Parent Experience Platform can transform engagement and satisfaction at your practice.

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