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Last Modified: September, 2025

PRIVACY POLICY

Zophy Solutions LLP (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of individuals who use our websites, mobile applications, content, products, and services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), HIPAA (where applicable), and other relevant privacy standards.

 

1. Information We Collect

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We may collect the following types of information when you use our Services:

a. Personal Information

  • Name, date of birth, gender

  • Contact details (email, phone number, address)

  • Account login details (username, password)

b. Sensitive or Health-Related Information (if applicable)

  • Information you choose to provide related to health, wellness, or other sensitive matters while using our Services

c. Technical Information

  • Device details, operating system, browser type

  • IP address, usage logs, cookies, and analytics data

d. Payment Information (if applicable)

  • Billing address, payment details, subscription or insurance information (processed securely through third-party providers)

 

2. How We Use Your Information

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We use collected information to:

  • Deliver, operate, and improve our Services

  • Personalize user experience and provide relevant content

  • Enable secure communication and interactions

  • Process transactions and manage billing

  • Ensure compliance with applicable laws and regulations

  • Conduct research, analytics, and product improvements (in de-identified or aggregated form)

  • Send important updates, notifications, and marketing communications (with your consent where required)

 

3. How We Share Your Information

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We do not sell or rent your personal data. Information may be shared only with:

  • Service providers who help us deliver the Services (e.g., hosting, analytics, payments) under strict confidentiality agreements

  • Partners and affiliates where collaboration is necessary to provide Services (with your consent if required)

  • Regulatory authorities when legally required

  • Business transfers in the event of a merger, acquisition, or restructuring, with prior notice to users

 

4. Data Protection & Security

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We implement industry-standard safeguards to protect your data, including:

  • Encryption for data in transit and at rest

  • Role-based access controls and authentication

  • Regular security testing and compliance checks

However, no method of transmission or storage is 100% secure. We encourage you to protect your account credentials and notify us immediately of any unauthorized access.

 

5. Data Retention

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We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal, regulatory, or contractual obligations

  • Resolve disputes and enforce agreements

De-identified or aggregated data may be retained for research, analytics, and business purposes.

 

6. Your Rights

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Depending on your location and applicable data protection laws, you may have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your data

  • Restrict or object to certain data processing activities

  • Receive a copy of your data in a portable format

  • Withdraw consent at any time (without affecting lawful processing already conducted)

To exercise your rights, please contact us at privacy@zophysolutions.com (or your preferred email).

 

7. Children’s Privacy

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Our Services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal data from children without verified parental consent.

 

8. International Data Transfers

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If you access our Services from outside India, your information may be transferred to and processed in countries with different data protection standards. Zophy Solutions LLP ensures appropriate safeguards (such as Standard Contractual Clauses) are in place for such transfers.

 

9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent version. Significant updates will be communicated through email, in-app notifications, or website postings.

 

10. Contact Us

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If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us at:

Zophy Solutions LLP
Bengaluru, India
Email: info@zophysolutions.com
Phone: +91-9902759805

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