Patient Experience Platform
Elevate Every Patient
Interaction
A unified platform that empowers patients, reduces admin burden, and
strengthens loyalty—from first appointment to ongoing care.
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See It in Action
85%
Patient Adoption Rate
60%
Fewer No-Shows
45%
Less Phone Volume
4.9/5
Patient Satisfaction
Patient Portal Features
Everything your patients need in one secure, intuitive portal accessible from any device.
Online Scheduling
Patients book, reschedule, or cancel appointments 24/7 with real-time availability synced to your EHR.
Secure Messaging
HIPAA-compliant two-way messaging between patients and care teams with smart routing and auto-responses.
Digital Intake Forms
Customizable pre-visit questionnaires that auto-populate into the patient chart, eliminating paperwork.
Online Bill Pay
Patients view statements and pay balances online with support for payment plans and auto-pay enrollment.
Health Records Access
Patients securely view lab results, visit summaries, medications, and immunization records anytime.
Smart Reminders
Automated appointment reminders, follow-up prompts, and preventive care alerts via SMS, email, or push
Telehealth Integration
One-click video visits embedded directly in the patient portal—no downloads, no friction.
40%
Increase in follow-up compliance
Reputation Management
Automated post-visit surveys and review prompts that boost your online presence and capture feedback.
4.8
Average client rating lift
Engagement Tools
Keep patients connected and actively participating in their care journey.
Care Plan Tracking
Patients track goals, medications, and milestones with visual progress dashboards that keep them engaged.
3x
Higher patient engagement
Broadcast Campaigns
Send targeted health campaigns, wellness tips, and seasonal reminders to segmented patient groups.
92%
Open rate on health alerts
Omnichannel Communication
Reach patients on the channel they prefer—automatically and at scale.
SMS / Text
Push
Notifications
Email
Campaigns
Voice
Reminders
Mobile App
Secure Portal
Chat
Put Patients at the Center
See how MedixFlow's Patient Experience Platform can transform engagement and satisfaction at your practice.